LEVEL ONE · FOR SUPERVISORS & EMERGING LEADERS
First-Line Management Programme
For new managers, aspiring managers, supervisors, team leaders, and emerging leaders moving from individual contribution into people and performance management.
WHAT PARTICIPANTS LEARN
From doing the work to leading the people who do it
Participants learn how to manage themselves, communicate clearly, support teams, set objectives, monitor performance, respond to workplace conflict, and complete a practical Management Impact Project.
The programme is delivered fully online through live masterclasses, skills labs, coaching clinics, and workplace application — with professional outcome linked to the CMI First-Line Management Programme certificate and Foundation Chartered Manager status, subject to completion and verification.
IDEAL FOR
Who should attend
Supervisors, team leaders, junior managers, newly promoted managers, administrative officers, project coordinators, and high-potential staff preparing for leadership responsibility.
ORGANISATIONAL VALUE
What your organisation gains
Reduces poor supervision, unclear expectations, weak accountability, avoidable conflict, and frontline performance gaps — strengthening the foundation of your whole organisation.